Salesforce has rolled out some new AI options for its business-focused Slack chat app designed to take over mundane chores like transcription.
A key new function is Slack AI huddle notes to “seize key takeaways and motion objects so customers can concentrate on the work at hand,” the corporate wrote. This appears like a extra highly effective model of a earlier Slack AI feature that recaps channel highlights and generates summaries for threads in a single click on.
When invited to a huddle, Slack AI creates a transcript primarily based on real-time audio and messages shared within the thread. It may possibly additionally manage notes with citations, motion objects and recordsdata shared right into a canvas. All huddle attendees can then view the notes later, even when they weren’t in a position to attend.
Slack additionally up to date its AI search function in order that it will probably floor distinctive outcomes for a person primarily based on recordsdata and apps they uploaded in Slack, together with canvases, transcripts from clips, paperwork from linked apps, Google recordsdata and extra.
One other timesaver is the brand new AI Workflow Builder that helps automate duties. As an illustration, customers can enter a immediate like “ship a welcome message to teammates that be part of a channel” and Slack AI and Workflow Builder will will generate that performance with no programming required.
Additionally arriving within the newest replace are Slack templates, pre-configured for particular use circumstances like managing a venture, amassing suggestions and triaging assist requests. The brand new Slack AI options at the moment are out there as a paid add-on for all subscription plans, and Slack templates will roll out in October 2024.