Phone accessory model Anker is issuing a recall for 3 of its energy banks: the 334 MagGo Battery (PowerCore 10K), the Energy Financial institution pack, and the MagGo Energy Financial institution. The impacted energy banks sport mannequin numbers A1642, A1647, and A1652, respectively.
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According to the recall notice, these units “could pose a hearth threat.” The lithium-ion batteries inside reportedly have a “manufacturing defect” that would trigger the facility banks to overheat and soften elements. Due to the excessive temperatures, the {hardware} could start to smoke and fumes from lithium-ion batteries are toxic.
Anker states the battery defect is barely current on a batch of merchandise bought “from January 3, 2024, to September 17, 2024”. Though solely “a small variety of batteries” are affected, the corporate is asking prospects to enroll in its Recall program “out of an abundance of warning.”
The recall discover contains directions on the way to “confirm the mannequin of your Anker Energy Financial institution.” On the backside of every system, you will discover one of many mannequin numbers. Anker says to find the serial quantity as soon as you discover the mannequin quantity. The 2 numbers needs to be shut to one another.
In case you have one of many faulty energy banks, Anker recommends that you simply first retailer the unit in a protected location. Don’t, below any circumstances, throw the faulty banks within the trash or a retail retailer’s battery recycling field. Bear in mind: These are hearth hazards.
The corporate asks that you simply fill out its recall form by getting into the system’s serial quantity. It is potential to get a free substitute, though you have to to offer some info — together with proof of buy (equivalent to an order affirmation), {a photograph} of the mannequin quantity, and the serial quantity.
To soundly eliminate a faulty energy financial institution, Anker suggests contacting “your native municipality or hearth division” for potential choices. Or you possibly can head over to the US Environmental Protection Agency’s website to “discover a recycling location close to you.”
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This is not the primary time Anker has issued a recall. In early June, the 321 Energy Financial institution (PowerCore 5K) and the A3102 Soundcore Bluetooth speaker had been recalled on account of an analogous design defect.
Anker is pointing the finger at a earlier provider for these points and claims it has since modified companions. The corporate is “conducting a radical overview of [its] high quality assurance processes” to forestall additional recollects.